Shipping policy
Shipping Policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates (Excl. WA)
|
Shipping option |
Estimated delivery time |
Price |
|
Under $100 |
2 to 8 business days, after processing time |
$20 |
|
Over $100 |
2 to 8 business days, after processing time |
Free |
Local delivery
We don't currently offer local delivery.
In-store pickup
We don't currently offer in-store pickup.
International Shipping
We offer international shipping to some countries in Oceania.
|
Shipping option |
Estimated delivery time |
Price |
|
Standard International Shipping |
6 to 27 business days, after processing time |
$50 |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at admin@space-grill.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Please visit: https://space-grill.com/pages/warranty-returns
If you have any further questions, please don't hesitate to contact us at admin@space-grill.com.